Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Nouvel platform, operated by Nouvel ("Company," "we," "us," or "our"), including the website at nouvel.ai, the application at app.nouvel.ai, and all related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Description of Service

Nouvel is an AI-powered creative strategy and content generation platform. The Service allows users to generate video advertisements, creative briefs, scripts, and related marketing assets through a conversational interface. The Service uses artificial intelligence models, including third-party AI and video generation services, to produce content based on user inputs.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration

To access the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@nouvel.ai if you suspect unauthorized access to your account.

5. User Content & Inputs

You retain ownership of the content you provide to the Service, including product descriptions, creative briefs, feedback, and other inputs ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store such content solely for the purpose of operating and improving the Service.

You represent and warrant that you have the right to submit all User Content and that it does not violate any third-party rights, including intellectual property, privacy, or publicity rights.

6. Generated Content & Ownership

Content generated by the Service based on your inputs ("Generated Content"), including videos, scripts, images, and creative assets, is owned by you, subject to the following:

• Generated Content is produced using AI models and synthetic media. You are responsible for ensuring your use of Generated Content complies with applicable laws, including advertising regulations and disclosure requirements for synthetic or AI-generated media.
• We retain the right to use aggregated, de-identified data derived from Generated Content to improve the Service.
• Generated Content may not be unique. Other users providing similar inputs may receive similar or identical outputs.

7. Acceptable Use

You agree not to use the Service to:

• Generate content that is illegal, defamatory, harassing, threatening, or obscene
• Create deceptive or misleading advertisements that violate applicable advertising regulations
• Impersonate real individuals without their consent using AI-generated likenesses or voices
• Generate content that infringes on any third-party intellectual property rights
• Distribute malware, spam, or other harmful materials
• Attempt to reverse-engineer, decompile, or extract the underlying models or algorithms of the Service
• Use the Service in a manner that could damage, disable, or impair its operation
• Resell, sublicense, or provide access to the Service to third parties without our written consent

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated these terms.

8. Fees & Payment

Certain features of the Service require a paid subscription. By subscribing to a paid plan, you agree to pay the applicable fees as described at the time of purchase. All fees are billed in advance on a recurring basis (monthly or annually) and are non-refundable except as required by law.

We reserve the right to change pricing with 30 days' notice. Continued use of the Service after a price change constitutes acceptance of the new pricing. For billing inquiries, contact billing@nouvel.ai.

9. Free Tier & Early Access

We may offer free tiers, trials, or early access programs at our discretion. These offerings may have limited functionality, usage caps, or time restrictions. We reserve the right to modify or discontinue any free offering at any time without notice.

10. Third-Party Services

The Service integrates with third-party providers for AI processing, video generation, voice synthesis, payment processing, and other functions. Your use of the Service is also subject to the terms and policies of these third-party providers. We are not responsible for the practices or availability of third-party services.

11. Intellectual Property

The Service, including its software, design, branding, documentation, and underlying technology, is owned by Nouvel and is protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements without our prior written consent.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT GENERATED CONTENT WILL ACHIEVE ANY PARTICULAR ADVERTISING PERFORMANCE OR RESULT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SONAUTIC INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Nouvel and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your User Content; (c) your use or distribution of Generated Content; or (d) your violation of these Terms or applicable law.

15. Termination

You may close your account at any time by contacting support@nouvel.ai. We may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. We may delete your account data within 30 days of termination, except as required by law.

16. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware. You agree to submit to the personal jurisdiction of such courts.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nouvel regarding the Service and supersede all prior agreements or understandings.

20. Contact Us

If you have questions about these Terms, contact us at: